HIIQ’s Jan Dubauskas Discusses Healthcare on Morning News Show

HIIQ Vice President and Senior Counsel Jan Dubauskas appeared on Fort Wayne’s Morning News radio show yesterday (May 1) to discuss the future of healthcare in the United States.

In the segment, titled “Universal Healthcare: what happens if it becomes reality“, Dubauskus and host Kayla Blakeslee discuss the future of universal healthcare, how it could affect the average American and the challenges we may face if a universal healthcare system is ever implemented in the U.S.

Click here to listen and learn more.

HIIQ Charity Bike Ride Raises Over $50,000

Last week, a team of Health Insurance Innovations executive lead by CEO Gavin Southwell embarked on a 50-mile bike ride with the hopes of attracting attention and raising funds for two children’s charities.

The annual ride, deemed the Florida 50, challenged the 14-person team as they trekked up the Pinellas coast in the mid-morning hours.

HIIQ organized this event as part of its ongoing charitable efforts in the Tampa Bay area and beyond. In the weeks surrounding the ride, employees, family and friends managed to raise over $50,000 for Bliss and St. Joseph’s Children’s Hospital.

To donate or learn more about these important children’s causes, visit the Florida 50 GoFundMe page.


HIIQ Presents Florida 50 Charity Bike Ride

Health Insurance Innovations (HIIQ) is proud to present the Florida Fifty, a charity bike ride that will take cyclists on a 50-mile course across the Tampa Bay area on  Thursday, March 11.

Much like the company’s 2018 charity ride from London, a team of HIIQ executives led by CEO Gavin Southwell will hit the road in hopes of raising money for two children’s charities— St. Joseph’s Children’s Hospital and Bliss—for this year’s ride.

St. Joseph’s Children’s Hospital is a leading facility for pediatric heart and cancer care in the Tampa Bay area. Between the hospital itself and the Steinbrenner Emergency/Trauma Center, St. Joseph’s treats more children than any other hospital in HIIQ’s home city of Tampa.

As a not-for-profit health care facility, St. Joseph’s Children’s Hospital relies on the support on donors and charity events like the Florida Fifty to maintain its’ extraordinarily high level of personalized care.

Bliss was founded in 1979 by a group of parents concerned that no hospital throughout the UK had all the equipment or staff required to safely care for premature and sick babies.

Today, Bliss has grown into a renowned charitable organization that “champion[s] the right for every baby born premature or sick to receive the best care by supporting families, campaigning for change and supporting professionals, and enabling life-changing research.”

Bliss recently issued a grant to the Pediatric Neuroimaging research team at the University of Oxford’s Department of Pediatrics. This grant gave them the funding they needed to begin a three-year project with a goal of improving the measurement and treatment of pain in premature babies. Their findings could benefit babies across the globe upon the project’s completion this year.

Health Insurance Innovations has set up a GoFundMe page for the Florida Fifty. The company hopes to raise $50,000 for these vital children’s charities. If you’d like to donate to either of these causes and help HIIQ reach our goal, you can do so here.

Health Insurance Innovations Multistate Examination Concludes with No Penalty or Regulatory Action

Multistate Examination Settled

On December 12, 2018, Health Insurance Innovations, Inc. (the “Company”), together with its subsidiary Health Plan Intermediaries Holdings, LLC (“HPIH”), entered into a Regulatory Settlement Agreement (the “RSA”) with the lead state regulators in the Company’s previously disclosed multistate market conduct examination. As previously disclosed, in April 2016 the Company became the subject of a multistate market conduct examination that reviewed the Company’s sales, marketing, and administration practices (the “MCE”). The MCE was joined by 43 states, including Indiana (the “Participating Jurisdictions”). The MCE is led by the insurance regulators in Indiana, Florida, Kansas, Montana, and Utah (the “Lead States”), with the Indiana Department of Insurance serving as the managing Lead State.

As stated in the RSA, the Company denies any wrongdoing or activities that violate the insurance laws, and the RSA states that the RSA shall not be deemed or construed as evidence, or an admission, or acknowledgment by the Company of any wrongdoing or liability.

To read the settlement in full, click here.

HIIQ Makes Massive Donation to Victims of Hurricane Michael

Hurricane Michael was the one of the strongest storms to hit the contiguous United States when it made landfall on Florida’s Panama City Beach on October 10, 2018.

The destruction was unprecedented—at least 60 lives lost between the United States and Central America; tens of billions of dollars’ worth of damage and extensive power outages throughout the Florida Panhandle.

Many employees at Health Insurance Innovations were left wondering what they could do to help those whose lives had been affected by this massive storm. As Floridians, many of them know what it’s like to be in the path of a hurricane. Watching the news as the threat of 100+ MPH winds move slowly to the place you call home is an all-too-real one when you live in the Sunshine State.

An email was sent asking for much-need supplies or cash donations if anyone could spare them. And, seemingly overnight, the help started pouring in from employees of HIIQ’s home office in Tampa, all the way to those working as far away as Mountain View, California. The conference room began to fill with everything from palates of water to canned goods for residents of the Florida Panhandle.

Gerod Vernon, VP of Sales at HIIQ, had planned to drive the supplies up with the help of a tractor trailer and his pickup truck but, obtaining the proper permits to drive in such dangerous conditions was virtually impossible. Not one to give up easily, Vernon came across a post on Facebook that changed all of this.

“Through the power of Facebook, a couple of friends, and a buddy who helped us find someone to come down to Tampa with an 18-wheeler, we were able to get it done,” said Vernon.

Those couple of friends included Joann and David Abraham as well as Clyde Snodgrass, who happened to know a mutual acquaintance who drove a semi-truck and was willing to come down to Tampa and back from Panama City. In fact, everyone mentioned so far grew up in Panama City before relocating to Tampa, so this was an issue that was very close to home.

“I heard firsthand how bad the devastation was after friends and family started getting cell phone service when they drove out of town to do so,” Said Snodgrass. “My parents always raised my brother and sister and I to help when necessary. They would say, ‘Having a bad day? go do something nice for a random stranger’. So, I did.”

Once Vernon heard the news, it wasn’t long before Health Insurance Innovations was onboard. Their Tampa office soon became the drop-off point for donations that would eventually go up to Panama City in the semi-truck Snodgrass had arranged. Along with CEO Gavin Southwell, HIIQ employees donated much-need supplies including generators, chainsaws, bottled water, pet food, baby supplies and more. Other Tampa Bay area businesses like Keller Williams and Berkshire Hathaway even chipped in to help with supplies that would help the hurricane victims in Panama City.

Riding through the hurricane-ravaged city in an 18-wheel truck was no easy task. The trip itself and time spent dispersing the donations in Panama City took 10 days, and that was the first of multiple trips.

“The look on people’s faces when we handed them a generator or chainsaw was worth all the stress,” said Snodgrass.

Major recovery efforts are still ongoing in the Florida Panhandle. If you’d like to help those affected by Hurricane Michael, head over to Charity Navigator for a list of great causes you can give to today.

HIIQ Sponsors First Annual Tampa Golf Classic

Earlier this month, Health Insurance Innovations (HIIQ) took part in the American Cancer Society 2018 Tampa Golf Classic at the Avila Golf and Country Club. As part of the company’s efforts to help those in need in the Tampa Bay community and beyond, this charity event was an ideal fit for HIIQ and its continual focus on health wellness.

Taking place on Monday, November 5, the tournament was the American Cancer Society’s first golf event in Tampa. HIIQ wanted to make sure their first impression was a great one with a $10,000 donation to this longstanding charity.

For over 100 years, The American Cancer Society (ACS) has fought to end cancer with the support of individuals and organizations throughout the country. With a combination of research and action, the ACS has played a vital role in helping the medical community experience a 20% decline in U.S. cancer deaths since the early 1990s.

Along with the donation, HIIQ came out to the tournament with two teams lead by CEO Gavin Southwell and CFO Michael Herschberger. Each team was joined by one local sports figure including former Tampa Bay Ray Andy Sonnanstine and Tampa Bay Buccaneer Michael Clatyon.

“The American Cancer Society is a fantastic cause and it was our pleasure to sponsor and be able to support their first golf tournament here in Tampa which has been a great success,” said Southwell.

“Having had to fight cancer myself, we hope that by giving back to causes like the ACS, we can make an impact in the ongoing fight against cancer and make the life of someone who’s been affected by this disease just a little better.”

Our Mission

Health Insurance Innovations encourages all of its employees, customers and agency partners to give back to those in need. Whether you donate online to charity or spend a Saturday serving at the soup kitchen, giving back gives purpose and hope to all lives involved. Don’t know where to start? Check out Charity Navigator to find the most efficient charity organizations in your community today!

Kofax Issues a “Glowing” Case Study on Health Insurance Innovations

Kofax, a leading provider of process automation software, issued a comprehensive review of Health Insurance Innovations’ (HIIQ) new compliance process in a recent case study.

Entitled “Success Story for Healthcare”, the study examines the challenge, solution and results that Kofax Customer Communications Manager™ software has produced for HIIQ’s compliance specialists.

To ensure every customer fully understands the coverage they’re purchasing through a contracted agent or broker, Health Insurance Innovations utilizes sales verification scripts. The agents or broker reads through the script with the customer before their purchase is finalized. Scripts often contain important information like whether the policy meets the requirements of the Affordable Care Act, and which conditions the policy does or does not cover.

With nearly 50 policies ranging from dental care to emergency treatment—and a required script for each one—HIIQ’s compliance department was tasked with managing all updates, revisions, and version control of every script. In the past, this was done manually. But, as Health Insurance Innovations experienced unprecedented growth over the last two years, this manual process became a time and cost-intensive challenge.

That’s when Health Insurance Innovations chose to employ the Kofax Customer Communications Manager™. This software now serves as a single source of up-to-date and accurate information (including sales verification scripts) on all policies distributed via the HIIQ platform.

Furthermore, it automatically maintains a record of document and script edits with an author and date attributed to each change.

“Maintaining consistency across scripts is so much easier than before. Previously, I had to open numerous Microsoft Word documents and PDFs to ensure that the same language was used throughout,” said Dominique Meitzen, Lead Verification Specialist at HIIQ. “Now, I can search our entire script collection at the touch of a button. And if I need to modify a certain block of text, I can make the update once and automatically apply the change to all scripts. The solution is a huge time-saver, enabling me to work more productively.”

The results? Script updates that used to take hours or days are now completed in minutes; agents are happy to work with Health Insurance Innovations knowing they’ll be equipped with timely and accurate product information; and carriers are too, trusting that their policies will be correctly represented to consumers seeking affordable health insurance, ancillary health care plans and more.

Click here to download the full case study on Health Insurance Innovations by Kofax.


3 Reasons to Follow Health Insurance Innovations on Social Media

Health Insurance Innovations has been fortunate to experience a lot of growth this year – growth that informs the content we produce and share on our social media accounts.

Our approach is simple: to provide our agent network with actionable information and resources to empower relationships with clients.

Building a successful health insurance business takes time, effort, and diligence. No one else understands that more than us; we’ve grown exponentially over the last few years to become a market leading cloud-based technology platform and distributor of innovative health insurance products such as short-term health insurance, and we couldn’t have done it without our agent and broker partners!

Here are three different subjects we regularly share on social media that help our agents build their brands and provide value to clients:

1. Healthcare Information and Technology

Information has played a vital role to our success. We believe in sharing what we know with our agents to help them expand their business and provide value to their clients. Our informative content ranges from different insurance options to offer clients, such as those that include preventive care like immunizations to advancing healthcare technologies likes telemedicine.

2. Health Tips For Clients

Each month we focus on something in healthcare. We diligently research the best statistics and tools for your clients to achieve and maintain good health. Healthy clients are happy clients, and happy clients make strong businesses!

3. Health Insurance Open Enrollment Period Preparation

In October, we begin posting Open Enrollment Period-related content to empower agents with the knowledge needed to not only meet but also exceed the needs of the many new clients you’ll acquire during this timeframe. While we’re on the subject, take note: the 2019 Open Enrollment Period begins November 1, 2018, and ends December 15, 2018.

We share these resources on all the social platform listed below so go ahead and follow us, share your thoughts, and get the most you can out of your journey with HIIQ:


Final Rule Makes Short-Term Medical Insurance Renewable for Up to 36 Months

The Trump administration has issued a final rule that will allow short-term, limited-duration insurance to be purchased in increments of up to 364 days (or 12 months).

The final rule will also allow this type of insurance to be renewable with a maximum duration of up to 36 months. However, “States remain free to adopt a definition with a shorter maximum initial contract term or shorter maximum duration (including renewals and extensions) for a policy to meet their specific market needs,” according to the final rule documentation.

These new term limits will go into effect in October according to CNBC. This comes just before the 2019 Open Enrollment Period which will run from November 1 to December 15, 2018.

This follows a proposed ruling by the Department of Health and Human Services, the Department of the Treasury and the Department of Labor published for public commentary back in February of 2018. Much in line with the Trump administration’s concerns over the rising costs of health coverage today, this final ruling is expected to increase consumer choice, competition, and affordability in the individual health insurance market.

The Centers for Medicare & Medicaid Services (CMS) projects that approximately 600,000 people will enroll in short-term limited-duration plans in 2019.

Click here to view the final rule in full courtesy of the CMS. Stay tuned for updates on how this change will affect Health Insurance Innovations (HIIQ), contracted agents, brokers and the American public at large.

Health Insurance Innovations smart investment

UPDATE: HIIQ Deemed “Smart Investment Option” on SeekingAlpha.com

In a financial review of Health Insurance Innovations published recently, Andrew Roberts of the financial blog Seeking Alpha writes, “HIIQ Management has achieved vigorous organic growth in recent years. Current guidance for FY2018 implies 51% earnings growth and 18% revenue growth this year.”

The article goes on to extol the future outlook of Hiiquote’s financials and fundamentals.

Health Insurance Innovations was praised for its stock performance in the article “Why Health Insurance Innovations (HIIQ) Is A Smart Investment Option” on seekingalpha.com.

Among the numerous reasons mentioned in the piece, writer & analyst Maddi Salmon writes:

“Trends in the healthcare industry are favorable for a company like HIIQ. Much like we’re seeing in the Life Insurance space, where higher employment and a stronger economy have lifted the potential companies in the space. Health Insurance Innovations offers simplified and affordable individual healthcare options with a viable business model. Even relative to the industry average, HIIQ is especially well-positioned.”
Read the full post over at SeekingAlpha and keep up with all things investor-related on the HIIQ Investor Relations Page.